Careers at Tomboy Toes

Tomboy Toes Has Positions Available for: 

Fulfillment Manager

Nothing is more important to us than making sure our customers get what they need. Here's what we're looking for from a Fulfillment Manager:

• Located in the Los Angeles Area 
• Has a valid driver's license and access to a vehicle
• 6+ months of experience with warehouse / fulfillment / 3PL work
• A detail-oriented, rigorous approach to quality assurance
• Physical ability to work 2 - 4 hours unloading and sorting products
• 20+ hours of availability a week to manage orders and inventory
• Able to provide own laptop computer to use for work
• Capable of being an independent, self-managed worker

We'd also love:

• Experience with Shopify and/or eCommerce in general
• Experience working with high-SKU fashion businesses (size/color matrix)
• Experience with masculine of center fashion
• Familiarity with the intersectional issues facing LGBTQ+ retail shoppers

Here's what the job would look like:

• $20.00 / hour USD at a minimum of 20 hrs/week (Up to 40 hrs/week during November and December peak season)
• 1 week of paid vacation accumulated per each 6 months of employment
• No additional health benefits available at this time
• Guaranteed holiday bonus at year end

These would be your responsibilities:

• Unload, sort, and quality check inbound shipments of product
• Quality check returns and exchanges 
• Use Google Sheets to document arrival of returns and exchanges
• Box up, label and ship out customer orders as they arrive through Shopify
• Deliver each day's parcels to the post office
• Use email to communicate with the customer service team about shipping issues and customers with special shipping needs
• Keep the inventory well-managed and sorted 
• Work a minimum of 4 hours per weekday (Mon - Fri) to ensure customer orders are shipped out as quickly as possible
• Keep our Customer Service Representatives appraised of concerns or issues to ensure good communication and workflow
• Track inventory of supplementary items like packing materials and shoe polish to keep management notified well ahead of potential shortages

Interested in the position? Please email your resume and cover letter to careers@tomboytoes.com.