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Why Customer Service Is So Important To Us

There’s an obvious answer to this. You’re already rolling your eyes and supplying it in your own mind. “Customer service matters to you because you’re a business. Crappy customer service tends to lead to unprofitable, poorly-regarded businesses. Duh.” And you’re right, of course! It would be awfully silly for literally any company to say, oh, customer service is totally unimportant. Nobody with a lick of sense would ever run a business with deliberately bad customer service. But it’s more than just “gotta make money” for us here at Tomboy Toes. For us, it’s personal. Let me tell you a story. A true story. A story of four shoe stores. Store number one, I walk in. I shyly stand back, ogling...

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Interview with the Tomboy Toes Photoshoot Creative Team

On the heels of the very first photoshoot for Tomboy Toes, we wanted to sit down and chat with the talent behind the shoot and learn a little more about their experience working with the product and for the company. We took the time to conduct an informal little Q&A with the lovely folks Lindsey, Steph, and Alex. Lindsey is the owner and talented photographer behind Gryfeathr Photography, and Alex Perry was the main model appearing in the different photos. Steph was the brains behind the outfit selection, the makeup, and the locations - as well as being Alex’s wife in real life, and the model who joined Alex for the wedding-themed shots.   Tomboy Toes: First off, thank you...

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Exciting Photoshoot News!

As I write this, the fabulous talent behind Gryfeathr Photography is in the process of day two of the Tomboy Toes photoshoot. It's been a a real team effort organizing everything for this photoshoot (should I say photo-shoe-t?) and from the sneak peeks we've been granted so far we're in for an amazing end result. When I founded this company, my goal was to do right by the people who, like me, wanted shoes like these but were told 'no' by mainstream retailers. That means supporting women, and listening to the community, and telling people that it's okay to want to be different, to want something that's a little unusual. If you'll forgive me for getting a little sentimental, I...

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Hello world! We're Tomboy Toes!

It's April 23rd of 2016 and our store is officially open for business, although the full launch will come a bit later. Welcome to Tomboy Toes! We're glad you found your way here. After a couple of months of working hard sourcing, trying out samples, planning, and talking nonstop about our new company, we're completely thrilled to say we're now taking orders. Our warehouse is stocked with the initial inventory of Dappers and Brogues, and the shoemaker for our Tommy Classics is ready to start making some sleek formal oxfords to order as soon as we start getting customers.  I wanted to take the opportunity to introduce myself and to introduce the company. My name is Lauren, and I'm the...

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