I had spent a year looking at these shoes and saving for them. I finally got them in January 2023, and they were wonderful and very affirming for what I wanted. I read all the articles to take care of these in preparation and because I was so excited. These were good looking shoes, I loved them, and I wanted them to last.
Within two weeks, they were cracking and peeling. Deeply. To be clear, I have an office job. I'm not running around in these shoes; the main part of use is walking to and from my car.
They're unwearable at this point. This money was wasted, and now I have to find something again. I'm really disappointed and wished I had paid attention to the other reviews that discussed the cracking, peeling, and general falling apart.
This is extremely unusual, there's absolutely no reason your shoes should be falling apart after just two weeks. Please keep an eye on your inbox, a customer service representative will reach out as soon as possible to arrange for a replacement pair of shoes to be sent to you, as well as to gather more information so that we can launch an investigation into the batch these shoes came from and follow up with the shoemakers we work with and our storage and fulfillment team about what went wrong here. We're so sorry this has been your experience with us and we're dedicated to making this right for you as quickly and painlessly as possible.
Our sincerest apologies,
The Tomboy Toes Team
Love these shoes. So comfortable and stylish at the same time!
Description states “comes with a complementary tin of neutral shoe polish” ok, that’s on me for misreading and seeing “complimentary.” So there’s $8 extra on my invoice. But then no, I checked the shoe polish description and it more clearly states “ Please note that each pair of shoes you purchase already comes with a free tin of neutral shoe polish.” So that’s bothersome but not worth more than a “Hey heads up” comment
The actual shoes are gorgeous, the 38 fits my women’s 8.5/7 men’s foot perfectly. Wish it came in actual leather because the chemical smell of vegan leather takes forever to fade. I’m concerned about how high the outer edge sits on my ankle knob, but I haven’t done more than walk across the driveway too show them off yet, so it may be a non-issue once they’ve softened a little
If you have a look at the amount actually charged to your bank, the cost of the shoe polish shouldn't be on there - the invoice just automatically generates based on the store price of the item being added to your order, whether or not that was the amount you were actually charged. If that isn't the case and for some reason you were charged for a product you should have received for free, please reach out to email@example.com and we'll get the amount refunded to you right away!
All the best,
The Tomboy Toes Team
Fits perfectly and very comfortable for long walks. The sides are a little high and poke into the ankle bone sometimes but that’s not a big issue. The look great both dressed up with a suit or dressed down in casual wear! I also have them in brown.
They look great, they're comfortable, and they fit perfectly. My feet literally never hurt.
But then they crease, which turns into cracks, which turns into the vegan leather fully peeling off. I used the leather balm - didn't prevent it. This happened within a few months. I just wish the veg leather was high quality and/or that they came in real leather, not just vegan leather.