I was recommended to this site by a friend for what it advertised, professional “men’s” style shoes for women. I got the downtown dapper (vegan) leather. They indeed looked good -in the box and we’re affordable.
I wore them one day and the inside right foot immediately cracked from all the way through the rim of the sole. I ordered my size but the right felt too narrow and actually hurt my foot to wear. The left foot fit perfect and that is actually my wider foot so I don’t know what happened here. I want to support this great concept and company but the shoes were uncomfortable and cheaply made. It’s not worth returning since the company can’t afford to pay for shipping. I’m sad to say I won’t be recommending them. You get what you pay for I guess.
Very happy with the product. I had to return for a different size and it couldn’t have been any easier. Will definitely order again/recommend to friends.
This is a repeat order, actually. And much delighted for delivering in less than 30 days.
I bought a pair and didn't fit. Was very dissapointed to find out that i had to pay to ship it back. It also took a while to get the replacement, when i emailed them for a status they answered that they had it but they were waiting to check there condition. It still took 2 more weeks to receive them after that. I was going to order 3 pairs but seeing the cost of shipping to $10 for each pair i changed my mind. Hope you guys look into these issues.
We're very sorry to hear about the delays experienced in processing your exchange. Unfortunately with the COVID-19 pandemic, shipping costs have skyrocketed. As a small business, we don't have the ability to get special bulk shipping rates or the profit margins to waive shipping fees and absorb the cost into the company, with how much mail carriers have increased the amount they charge us to deliver our product. We're incredibly sorry for this inconvenience, and we assure you that it's as frustrating for us as it is for you.
That said, this isn't the experience we want you to have with Tomboy Toes, and we'll have a customer service representative reach out to you to see what we can do to make this right.
The shoes didn’t fit .. even though I used your size chart. I requested assistance with an exchange; however the customer service was very poor. Also, I had to pay for the shipment to return (ridiculous). I’m actually still waiting to receive the new pair UNBELIEVABLE!
I will NEVER shop here again!