The worst I’ve ever experienced. I ordered a pair of shoes. Emailed them to get a return response - none- sent them back- nothing. No refund, no offer for exchange - a waste of money and I had to pay to ship them back. Unbelievable.. no way to get a hold of anyone.
That's very strange, pulling up your order history and our customer service inbox, there doesn't seem to be any record of you emailing us - we'll have someone look into this right away and reach out to you ASAP with a solution. We apologize sincerely for this experience!
I bought my first pair of downtown dappers about 4 years ago. After 4 years of near daily 3 season wear, they had finally blown a hole in the toe. Outside of that, the other foot had a little crack where the heel meets the arch of the sole. For 4 years that honestly isn't bad especially considering I walk to the bus stop in the winter with slush and salt. (Naturally the leather isn't in the best of shape because of that, but that's also my fault for basically never polishing them)
Sizing runs big, I am a 9-9.5 usually and here size 38 fits very comfortably. My feet aren't wide but I like a spacious toe box that you usually can't find in dress shoes and these are great for me.
They fit true to size, look great, and are pretty easy to break in. They do have a strong smell when brand new, but it goes away eventually.
I love these shoes. They are comfortable on first wear and look very professional. I bought a half size down from my usual size.
I was looking for a shoe like this for the past several years, and never could find it in a physical store, but this is excellent, a "normal" "mens" suit shoe that fits a woman's foot! No more hobbling around with knee-high boots under my slacks, now I have actual suit shoes and couldn't be happier. After the first week, I was ready to buy a second pair (even if my wallet was Not ready).