This is my fourth pair of shoes I bought from tomboy toes. I’ve really enjoyed these shoes in the past, and I recommend them to others because of their comfort, their style, and their durability. This is the second pair of downtown diapers in gray that I’ve ordered, the first pair lasted me four years.
This pair I’m very disappointed with after wearing them once the vegan leather was starting to crack. There’s also a small separation between the heal and the sole. I’m not sure if there’s a different manufacturer or if their quality has just gone down. Considering I am a return customer four times, I would expect better. Very disappointed and I’m going to reconsider purchasing these again.
We're so sorry this has been your experience! On the odd occasion a customer receives a pair of shoes with some kind of construction defect that didn't get caught by our quality assurance checks, and when this happens our number one priority is making it right for you. We'll have a customer service representative reach out to you as soon as possible to talk to you about next steps for how we can fix this for you.
Our sincere apologies,
The Tomboy Toes Team
Love your shoes!!!
I was recommended to this site by a friend for what it advertised, professional “men’s” style shoes for women. I got the downtown dapper (vegan) leather. They indeed looked good -in the box and we’re affordable.
I wore them one day and the inside right foot immediately cracked from all the way through the rim of the sole. I ordered my size but the right felt too narrow and actually hurt my foot to wear. The left foot fit perfect and that is actually my wider foot so I don’t know what happened here. I want to support this great concept and company but the shoes were uncomfortable and cheaply made. It’s not worth returning since the company can’t afford to pay for shipping. I’m sad to say I won’t be recommending them. You get what you pay for I guess.
Very happy with the product. I had to return for a different size and it couldn’t have been any easier. Will definitely order again/recommend to friends.
This is a repeat order, actually. And much delighted for delivering in less than 30 days.