


The Downtown Dappers in Light Brown
- Vegan Leather
- Derby-Style Lacing
- Brogue Accent
- Burnished Toe
- Regular ("B") Width: Smooth Sole
- Extra Wide ("D") Width: Grip Sole
After my 3rd try for size, I finally got the perfect fit for the Downtown Dappers for my wedding shoe! I usually wear a size 8 women’s shoe and eventually fit into a 37 wide. The customer service was exceptional for my returns as well as communication with staff! I’m super happy with these shoes!
I love them, arrived promptly and it excellent condition. Wore them to a wedding, so comfortable, was able to dance all night.
The Downtown Dappers in Light Brown
The Downtown Dappers in Light Brown
The shoes I purchased are not the ones I received. While the upper shoe is the downtown dappers, the sole is a thick grippy sole, clearly the one used in the roguish brogues, rather than the flat sole that is clearly stated in the product listing and photos of the downtown dappers. Which is incredibly disappointing, I dislike the look of the thicker sole and purchased the downtown dappers because of their thin sole. I don't know if this is a manufacturing error, or if they've changed the sole (or are using this sole for wide versions of the shoe) and simply didn't bother to update the listing. Either way, it's frustrating. In addition, one of the shoes has black scuff marks on it that won't come off, and the leather has a rippling effect like it was poorly stretched.
They're also incredibly roomy - I purchased them wide because I am always wide in shoes, but did not need to. I attempted to get measurements for the width prior to ordering, but staff did not have the width measurements on hand, and I did not have time to wait while they tried to get them from the manufacturer.
On a plus side, they are so far incredibly comfortable, and the two toned effect looks nice. I hope I grow to like them more. They also shipped out the same day I ordered them and arrived quickly.
Overall, this has been a very disappointing purchase. Between the exchange rate, cost of shipping, and duty taxes, these cost me $150 CAD, only to not even be the shoe I ordered. Which is a lot of money for me! And because of the cost of shipping and duty tax, along with the fact that these were ordered for an event taking place next week, mean that return or exchange is out of the question. Fellow Canadians, you might have better luck purchasing a higher quality shoe closer to home for how much the shoe costs all things considered.
Hi Hank,
This is extremely unusual and definitely not the experience we want you to have had! We'll have a customer service representative reach out to you asap to get this right and get the right pair of shoes to you without any extra cost to you. Hopefully we can get this sorted for you and figure out how this could have happened so that we can tighten up whatever quality assurance check was missed to have allowed an incorrect product to have been shipped to you. Our sincere apologies, and again we'll have somebody reach out to you as soon as possible to talk next steps for correcting the issue.
Kind regards and sincere apologies,
The Tomboy Toes Team